DELIVERY
We offer a FREE* home delivery service - direct from Lister to *UK mainland addresses only.
*There may be additional charges for some products and/or UK destinations but this will be advised when your order is confirmed. Lister can currently only accept orders through our website for delivery to UK mainland addresses.
If the delivery address is hard to find, e.g. a rural or remote area, please supply any additional information that will help our carrier find you.
If your purchase is to be delivered to an address such as that in a high-rise building (i.e.; with or without a lift or stairs) or a building with difficult access, prior arrangements will need to be made with us to ensure that our appointed carriers can deliver your order safely.
Alternate delivery address:
There is an option to have your order delivered to an alternate delivery address that may be more convenient for you. If we are unable to deliver your goods due to incorrect information being provided, we will make a carriage charge of 10% of the invoice for your goods to re-deliver your order.
Delivery Times:
We will do our very best to get your purchase to you as soon as possible. To give you a guide we show approximate delivery times against each item on the product pages, but these can vary according to the product and / or manufacturer. You will be notified immediately of any possible delays that we are made aware of.
We aim to deliver all orders within 28 days. If we are unable to meet the 28-day deadline, we will proceed with your order only if you are in agreement that this is acceptable.
Deliveries - Part Shipments:
If you have ordered more than one item, please note that products may be sent from multiple locations and may therefore arrive separately. However, if this is not the case and you have not received your entire order as per your order confirmation please email our Customer Services Team, 9am to 5pm, Monday to Friday only at enquiries@listerteak.com